• BK Service Group

    People Services & Solutions

    Tel 058 289 50 83

    NederlandsEnglish
  • We handle an all-in rate off € 21,50!

    This includes holidays, holidaypayings, SSP, travelcosts, cursusses, clothing. Starting period is paid by us, our employee is totally worked in.

    NederlandsEngels

NIGHT AUDIT

Why use a night porter from BK Service Group ?

You naturally want your guests to feel safe at your hotel. Our night porter is well trained to protect your guests’ safety and to adequately respond in case of calamities. Additionally, the night porter can fulfil the role of host/hostess perfectly.

He or she also has extensive experience, is familiar with general protocols and knows how diverse night-time activities can be.

“BK Service Group focuses on offering you the best possible service. We will do everything we can to meet your expectations.”

A night porter not only safeguards your hotel’s security; he/she does much more:

  • night audit;
  • service provision to guests;
  • supervise the general security;
  • guard grounds and buildings;
  • checking guests in and out;
  • cleaning activities.

“Sinds ruim een jaar werken wij samen met BKSG. De perfecte oplossing voor langdurige opvulling van nachtdiensten maar ook zeker als last minute oplossing, bij ziekte/verhindering van onze eigen nachtportier. Soms is de uitdaging groot, echter wordt de nacht altijd ingekleed”.

Bilderberg Wolfheze

“BKSG draait 4 nachten in de week en bij ziekte/ calamiteiten. Wij kunnen hier altijd op bouwen en de inzet van personeel is goed. Inwerken en overige kosten zijn all-in welke een aanzienlijke besparing is tov andere bedrijven”.

Golden Tulip lion d’Or

“BKSG vinden wij een prettig bedrijf om mee samen te werken zowel qua communicatie als kwaliteit van het personeel”.

Bilderberg Holtmule

“Deskundig personeel welke wordt ingezet. Late calls zelfs al is het 9u s’avonds kan BKSG aan voldoen”.

Westcord Hotels

“Sinds kort wordt BKSG ingezet door ons en zij gaan samen met ons de nachtdienst upgraden. Er worden aanvullende werkzaamheden ingezet; “facilitair en ontbijtservice” wordt aanvullend door de nachtportier ingekleed”.

Nieuw Minerva

“Zeer tevreden over de nachtdienst de flexibiliteit en communicatie van BKSG. De lage tariefstelling was voor ons ook een belangrijke reden van inzet BKSG”.

Intell hotels

NIGHT RECEPTIONIST

PERMANENT & FLEXIBLE STAFF

Temporary & Permanenent

The BK Service Group can offer you both a temporary night receptionist and a permanent staff member. If you need a night receptionist at short notice, BKSG can supply a night receptionist on a flexible basis anywhere in the country within two working days. If you are looking for staff for a fixed number of days per year, BKSG can also compose a regular team for you.

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Night porters

CONTACT US

Your night receptionist will be at your service within 24 hours

When you contact the BK Service Group to use our night receptionist services, we will be at your service immediately. You can have a new certified and experienced night receptionist within a few days or – if your need is urgent – even within one day. You will not have to worry about a thing!

8

Years experience

Sharp Rates

The best in the business

This service’s excellent price/quality ratio has resulted in several major hotel chains making use of our night receptionists. The night receptionist’s Multitask function can quickly save you hundreds of euros per week! Take a look at our list of rates to find out how much you can save.

YOUR NIGHT RECEPTIONIST IS AT YOUR SERVICE STRAIGHT AWAY!

We are available 24/7

The night receptionist is service-oriented and carries out all tasks related to reception, facilities and security. This ensures you are provided with problem-free, high-quality, reliable staffing during those troublesome night-time hours. Our night receptionist goes the extra mile, which allows one person to fill three roles. Our Multitask service in particular is praised by well-known hotel chains such as Van der Valk!

CERTIFIED & COMPETENT

The best price/quality

All our employees in the role of night porter, night receptionist or hotel receptionist are trained and certified to receive and serve your guests in a friendly, service-oriented manner and to respond adequately in the event of calamities in your hotel.

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Different hotels

WIDELY USABLE

Deployable in a variety of fields

The BK Service Group’s night receptionists go that extra mile for you! Our popular Multitask function, which is part of the night receptionist service, consists of the following components:

  • Facility: answering any questions your guests may have
  • Security: keeping an eye on things during the nightly hours
  • Reception: welcoming your guests and checking them in
24/7

Available

100% GUARANTEED FILL RATE

Guarenteed staff

By using a large team of reliable night receptionists, we can guarantee 24/7 staffing. Whether it is eleven in the morning or two o’clock at night, our night receptionist is at your service!

100% GUARANTEED COVERAGE RATE

If one of your own permanent staff members is unavailable as a result of an illness or calamity, we guarantee a timely substitute.
Our night receptionist, night porter or hotel receptionist has been fully familiarised with your location; he knows his way around the booking system, the protocols and the activities required for the job. We replace your staff with our 24/7 service.
“Your night porter, our responsibility”

Rates

Nightreceptionist
Per hour €21,50 all-in

1
2
3
1

Certified

2

Host/hostess

3

Cleaning services

Nightporter
Per hour €21,50 all-in

1
2
3
1

Certified personell

2

Host/hostess

3

Cleaning services

Hotelreceptionist
Per hour €21,50 all-in

1
2
3
1

Certified personell

2

Host/hostess

3

Cleaning services

HOTEL RECEPTIONIST

Permanent & flexible

BK Service Group can offer you a temporary hotel receptionist, but you can also opt to hire a permanent hotel receptionist. You can even compose your own/permanent team, so you do not have a different hotel receptionist each week.

Available 24/7

BK Service Group uses a service that is available 24/7. That means that you can always contact us in case of an emergency, even when you are not using our service yet. We can supply a hotel receptionist at extremely short notice. Our employee has all required diplomas and certifications and knows about the activities that come with working at your hotel. This also guarantees that we have substitutes available straight away.

A warm welcome

The BK Service Group hotel receptionists warmly welcome your guests. Their genuine and friendly greeting strengthens your image. Our hotel receptionists go the extra mile and love what they do, and as such, they do excellent work.

“Our hotel receptionists are experienced and familiar with the general protocols that apply to hotel reception services.”

Certified staff

All our employees in the role of night porter, night receptionist or hotel receptionist have the following certificates:

  • BHV certification (in-house emergency response);
  • VOG declaration (Certificate of Good Behaviour);
  • Social Hygiene (if necessary);

Our Hotel Security Officers are trained and certified to receive and serve your guests in a client-friendly manner and to respond adequately in the event of a calamity in your hotel.

Special selection

Additionally, our employees are selected based on a variety of skills:

  • social skills
  • communication
  • hospitality
  • language proficiency
  • experience

All our staff members are familiar with the use of a variety of booking systems, including Hotelconcept/IDPMS, Fidelio, Vips, Amadeus, Opera and Brilliant.

ABOUT US

EXPERIENCED & HIGHLY DRIVEN

BK Service Group is an experienced and highly driven full-service organisation catering to the hotel industry. BK Service Group specialises in services such as night porter, night receptionists and hotel receptionist. We are experienced and service-oriented, while our flat organisational structure and low overhead costs allow us to offer the sharpest rates on the market.

We take care of your night-time staffing needs! We take matters out of your hands and guarantee a 100% coverage rate and quality control for the service. In short: BK Service Group – your staff, our concern!

We offer national coverage and provide our services from Limburg to the Randstad.

QUALITY MANAGER

Recently, BK Service Group has begun using a quality manager to safeguard our optimal service level. He focuses on the night receptionists, the clients and the quality of the service itself. Additionally, we will begin conducting sample tests in 2015 to measure the performances of our receptionists and implement improvements if needed.

The quality manager also ensures smooth communication between all parties.

People Planet Profit

We share the mission of P+ and are inspired by it. As a result of this inspiration, our entrepreneurial activities are socially responsible and we support Art4Life & Capital of Culture Leeuwarden 2018.

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Adress

BK Service Group

François HaverSchmidtwei 2
8914 BC Leeuwarden

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